See below for our return options and FAQs.
Purchase Made |
Return Online |
Return In-store |
Exchange In-store |
Website |
Yes |
Yes |
Yes |
Click & Collect |
Yes |
Yes |
Yes |
In-Store |
No |
Yes |
Yes |
RETURNS POLICY
Extended Returns
Items purchased from the 15th November 2019 to 24th December 2019 (inclusive) can be returned up to and including January 31st, 2020.
For more information on our Holiday Services please see our FAQs.
Purchase Made |
Return Online |
Return In-store |
Exchange In-store |
Website |
Yes |
Yes |
Yes |
Click & Collect |
Yes |
Yes |
Yes |
In-Store |
No |
Yes |
Yes |
Return or Exchange In-store
(Free)
- Eligible for New Zealand orders only.
- Excludes Ballantynes and David Jones.
- Find your nearest store here to return or exchange an item for free.
- Please ensure that you have read our 'Returns Policy' information here.
- Can't find what you're looking for? Read our Returns FAQs below.
Return By Post
- Please post your return back to:
SPORTSCRAFTATTN: ONLINE RETURNLEVEL 2. SHOP S802 WESTFIELD ST LUKE'S80 ST LUKES RDMOUNT ALBERTAUCKLAND 1025
- Please ensure that you have read our 'Returns Policy' information here.
- Can't find what you're looking for? Read our Returns FAQs below.
Haven't found the answer? Email us now or phone 0800 467 004
. Our customer care team operate from Monday to Friday 9:00am to 7:00pm and Saturday 11:00am to 7:00pm (NZST).
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